Speaker, Mentor, Networker, and Serial Entrepreneur

Sarah is an expert in Business Networking, and an award-winning topmost BNI networker in East Africa.

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Take Responsibility

Taking responsibility is increasingly becoming a rare trait in the larger society today. No one wants to be on the spotlight; no one wants to shoulder the blame.

The culture of shifting blame is so much ingrained in our system that even the people directly charged with obvious responsibilities choose to quickly sidestep and make excuses.

Look, this is consistent from topmost institutions in the land to your local tailor who will always blame external factors on why (s)he hasn’t finished working on your dress three weeks later.

I remember a while back watching a TV interview of a senior KWS officer on matters poaching.

Interviewer: So where does the buck stop?
KWS Officer: The buck does not stop, it continues…

Ignorant or evasive? Either way, it was good for comic relief. But it’s loaded with a message therein.

Same in business, you cannot produce substandard then expect customers to sing songs of praise to you. They’ll complain.

In such a case, what should be the ideal response? Shockingly, I’ve seen business people who blame their mediocrity to a customer’s inability to interact with their product/service. Dodging responsibility.

You and I must learn to own up to our inefficiencies. We should strive to improve on delivery, turn around time, quality production, among other concerns raised by the customers.

Someone once said: “When you blame others, you give up your power to grow.”

About Sarah Karingi

Sarah Karingi, the Queen of Business Networking, is an expert in Business Networking, and an award-winning topmost BNI networker in East Africa.
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